6 Steps to Saying Sorry

“I’m sorry.” Seems relatively straightforward, right? Those two little words certainly don’t seem to warrant a 2000+ word, 3 part, explanatory guide. But the reality is that “I’m sorry”, by itself, usually isn’t enough. As one of my flatmates recently observed, anyone can make a half-hearted apology, but making a genuine effort to repair the … Continue reading 6 Steps to Saying Sorry